Last updated: September 1, 2026
SnoutJoy ("we," "us," or "our") operates getsnoutjoy.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Information you give us directly: When you place an order, create an account, contact us, or sign up for our email list, we collect the information you provide. This may include your name, email address, shipping address, billing address, and phone number.
Information collected automatically: When you visit the Site, we automatically collect certain information about your device and your visit, including your IP address, browser type, pages viewed, time spent on pages, links clicked, and the page you came from. This information is collected through cookies and similar tracking technologies.
Payment information: We do not store your full payment card details. All payment transactions are processed by Shopify Payments or another third-party payment processor. Your payment data is handled entirely by that processor under their own privacy and security standards.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and send you order confirmations and tracking updates
- Respond to your questions and customer service requests
- Send marketing and promotional emails, if you have opted in (you can unsubscribe at any time)
- Improve and optimize the Site through analytics
- Comply with legal obligations
- Detect and prevent fraud or other prohibited activities
Sharing Your Information
We do not sell your personal information. We share your data only with third parties who help us operate our business and deliver your orders. These include:
- Shopify: Our store platform. Shopify processes your order and payment data. See Shopify's privacy policy at https://www.shopify.com/legal/privacy
- Payment processors: Including Shopify Payments and Stripe, which handle payment transactions securely
- Shipping and fulfillment partners: We share your name and shipping address with our fulfillment suppliers in order to deliver your order
- Email marketing services: If you subscribe to our email list, your email address is stored with our email marketing provider
- Analytics services: Including Google Analytics, which helps us understand how visitors use the Site
We require all third parties to protect your data and to use it only for the purposes we specify.
Cookies
We use cookies and similar tracking technologies to improve your experience on the Site, to remember your preferences, and to analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the Site.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to certain legal limitations
- Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send
To exercise any of these rights, email us at getsnoutjoy@gmail.com.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including completing your order, handling returns, and complying with legal requirements. Order records are typically retained for a minimum of 7 years for accounting purposes.
Children's Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us at getsnoutjoy@gmail.com and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Contact
For privacy-related questions, email us at getsnoutjoy@gmail.com.
SnoutJoy getsnoutjoy.com getsnoutjoy@gmail.com